Not sure where to start?
Types of Care
Care and support that fits around your life
Care at home can mean a short visit to help with the morning, regular visits through the day, company and support getting out, help during the night, or a carer living in the home. The right arrangement depends on what you can do, where you need help and how you want to live.
Muzaana agrees your care with you. If you want, we can also involve relatives, advocates and health or social care professionals.
Prefer to speak to someone? Call 020 8153 3774
Finding the right care
Start with what is becoming difficult
You don’t need to know the name of a care service before speaking with us. Think about the parts of the day where support would help, how often care may be needed and whether anything has recently changed.
Use the service guide below or talk to our care team. We’ll explain the options in plain language.
Care and support
For your life
Everyday care
Regular visits can make everyday routines easier while allowing you to keep making your own choices at home.
Visiting and Personal Care
Planned visits can help with getting up, washing, dressing, preparing food, medication support that is assessed, agreed and recorded in the care plan, moving after assessment using the agreed method and equipment, or settling for the night.Companionship and Everyday Support
A carer can provide regular company and help with shopping, appointments, hobbies, walks and staying connected with the people and places that matter.
Specialist support
Some situations need care that follows the person’s health, communication, routines, beliefs and changing needs.
Dementia Care
Care begins with learning about the person, including their routines, history, communication, relationships and what helps them feel settled.Palliative and End-of-Life Care
Personal and practical support can help maintain comfort, dignity, familiar routines and the person’s wishes near the end of life.
Day and night support
Longer or more regular support can provide reassurance when occasional visits are no longer enough.
Overnight Care
Planned night-time care may include reassurance, agreed wellbeing checks, drinks, medication support that is assessed, agreed and recorded in the care plan, continence care or moving after assessment using the agreed method and equipment.Live-in Care
A carer lives in the home and provides agreed support with personal care, meals, medication support that is assessed, agreed and recorded in the care plan, household routines, companionship and getting out.
Temporary and recovery care
Care can also be arranged for a limited period when the usual routine changes or someone needs help recovering at home.
Short-Term and Respite Care
Temporary care can help while a relative takes a break, attends an appointment or deals with a change in the usual care arrangements.Hospital-to-Home Care
Support after leaving hospital may include personal care, meals, medication support that is assessed, agreed and recorded in the care plan, mobility after assessment using the agreed method and equipment, household routines and follow-up appointments.
Help choosing care
Not sure which service you need?
Tell us what is becoming difficult, what you’re worried about and where care is needed. We’ll listen and explain the options without asking you to make a decision on the spot. Or work through it in your own time with our help and guidance.
Care near you
Care from a team based near you
Muzaana Care Services is based in Feltham. Enter the postcode where care is needed and the team will confirm whether we can reach it.
Coverage can depend on the type and timing of the care as well as the location, so contact us and the team will check for you.
Let our team check this postcode
We need to confirm the location, type of care and times you need support. Send an enquiry or call 020 8153 3774 and we’ll check for you.
Continue your care enquiryEveryday care
What can care at home include?
Every care plan is different. The support Muzaana can provide will be confirmed during the care assessment and written into the agreed plan.
Starting and ending the day
- Help getting into or out of bed
- Washing, bathing, dressing and personal hygiene
- Mouth care, grooming and skincare
- Toileting and continence support
- Changing bedding and settling comfortably for the night
Meals and medication
- Preparing meals, drinks and snacks
- Support with eating or drinking
- Medication support agreed in the care plan
- Checking that food is stored safely and remains in date
- Recording and reporting concerns
Moving around and getting out
- Support moving around the home
- Help using agreed mobility equipment
- Shopping and errands
- Medical and dental appointments
- Walks, visits, activities and places of worship
A comfortable home and good company
- Light household work connected with wellbeing
- Laundry and dishes
- Conversation, reading, music, games and hobbies
- Gardening and gentle activities
- Time at home or in the local community
Care should support independence, not remove it. Carers encourage each person to make choices and continue doing what they safely can for themselves.
Starting care
Care that can change with you
Care needs can change gradually or after an illness, fall or hospital stay. You don’t need to work everything out before contacting us.
- Step 1
Tell us what is happening
Call or send an enquiry. Explain what has become difficult, where care is needed and when support may need to start.
- Step 2
Meet at home
A suitable senior team member meets you to discuss your health, routines, preferences, communication, mobility and any risks that need planning.
- Step 3
Read and agree your plan
Your care plan explains what carers will support with, when visits take place and how you want your care provided.
- Step 4
Start care and keep talking
We introduce your care team and begin the agreed support. Reviews give you the chance to ask for more help, less help or a different approach.
Independent care quality
Independently rated Good
The Care Quality Commission rates Muzaana Care Services Good overall and Good for Safe, Effective, Caring, Responsive and Well-led care.
Latest assessment report published 5 March 2025
What a family said about Muzaana
She and her team took the time to understand Mum’s needs and wishes, and consistently ensured her comfort, dignity and peace of mind at all times.
Talk to our care team
Let’s talk about the care you need
You don’t need to have everything worked out before you contact us. Tell us what is happening, what support may help and when care might need to start. We’ll listen, answer your questions and explain what happens next.
You can contact us for yourself, a family member or someone you support professionally.
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