Care at home
A care worker lives in the home and gives frequent support across the day, following the tasks, routines and preferences agreed in the care plan.
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Understanding the service
Live-in care gives someone frequent help while they remain among their own belongings, neighbours and daily routines. A resident care worker supports the parts of the day written into the agreed care plan.
The worker has agreed working time, rest, breaks and time off. Live-in care does not mean one person works or remains awake continuously for 24 hours.
What support can look like
The assessment identifies what the person wants help with and what they prefer to keep doing for themselves. The care plan then sets out the agreed support.
A carer can help with washing, dressing, grooming, oral care and continence while respecting privacy and choice.
Support may include planning and preparing ordinary meals, making drinks and helping with the person’s usual mealtime routine.
Any support with medication is assessed, agreed and recorded in the care plan.
After assessment, carers use the method and any equipment agreed in the care plan.
The plan may include washing up, changing bed linen, laundry or keeping the immediate living space tidy.
There can be time for conversation, shared interests and ordinary parts of home life alongside practical help.
A carer may accompany the person when the purpose, transport and practical arrangements have been agreed beforehand.
Carers record the support given and pass relevant information through the route written into the care plan.
What to understand
Before care begins, Muzaana discusses the practical arrangements with the person and anyone they want involved. These details are written down so neither the person nor the care worker has to rely on assumptions.
A resident care worker can provide frequent planned help, but they do not work or stay awake without a break. Their working time, rest, breaks and time off form part of the arrangement.
If someone regularly needs active help during the night, Muzaana must assess that need and discuss a separate agreed arrangement. It should not be treated as part of one worker’s uninterrupted day.
If support is needed for a family-carer break or another temporary period, short-term and respite care may be a better place to start. Muzaana will explain what it can offer after learning about the person and the dates under consideration.
How care begins
Tell us what is happening, what support may help and which routines or preferences matter to the person.
We discuss the person’s needs, choices and day-to-day circumstances, including any risks or practical points that need a clear plan.
The written plan records the agreed support, how the person wants it provided and the practical arrangements that must be in place.
Care starts after the plan and arrangements have been agreed. Reviews allow the plan to change when the person’s needs, wishes or circumstances change.
Questions families ask
Muzaana Care provided excellent support to not just my mother but the entire family.
Talk to our care team
Tell us about the person’s routines, night-time needs and home. We can arrange an assessment and discuss whether live-in care fits the situation.
You can contact us for yourself, a family member or someone you support professionally.
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Guided support
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